Privacy Policy

1. Introduction

Welcome to SKCS AI Sports Edge (Pty) Ltd ("SKCS", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI sports analytics subscription service (the "Service").

This policy is designed to comply with the South African Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) for our international users.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you. This includes:

• Account Data: When you register, we collect your name, email address, and account password.
• Financial Data: We do not collect or store full credit card numbers. All payments are processed securely by third-party payment gateways. We only receive payment confirmation tokens, billing addresses, and subscription status.
• Technical Data: We automatically collect IP addresses, browser types, operating systems, and device identifiers when you interact with our Service.
• Usage Data: We track how you interact with our platform, including which predictions you view, to improve our AI models and user experience.

3. How We Use Your Information

• Provide, maintain, and manage your subscription access
• Process payments and prevent fraudulent transactions
• Send administrative emails such as receipts, password resets, and subscription notices
• Improve our website, algorithms, and technical infrastructure
• Comply with legal obligations, resolve disputes, and enforce our Terms of Service

4. Lawful Basis for Processing

We only process your personal data when we have a valid legal basis to do so:

• Contractual Necessity: To provide you with the Service you subscribed to
• Legitimate Interests: To improve our AI pipeline, maintain platform security, and prevent fraud
• Consent: When you opt in to receive marketing communications
• Legal Obligation: To comply with company, tax, and regulatory obligations

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We only share your data with service providers necessary to operate our business, such as payment processors, hosting providers, and analytics tools. Those providers are required to protect your data and use it only for authorized business purposes.

6. International Data Transfers

Because SKCS AI Sports Edge operates globally, your data may be transferred to and processed in countries outside South Africa. When we transfer data internationally, we apply appropriate safeguards, such as contractual protections and secure infrastructure controls, to protect your information.

7. Data Retention

We retain personal data only for as long as needed to provide the Service, meet legal and financial obligations, resolve disputes, and enforce our agreements. When retention is no longer required, data is deleted or anonymized unless the law requires us to keep it longer.

8. Your Privacy Rights

Under POPIA and GDPR, you may have rights to access, correct, delete, restrict, object to, or port your personal data. To exercise any of these rights, contact privacy@skcs.co.za. We will respond within the time required by applicable law.

9. Data Security

We use technical and organizational safeguards designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include secure transport, access controls, and managed infrastructure. No online system is completely risk free, so you should also protect your credentials and devices.

10. Third-Party Links

Our website may link to third-party services or websites. We are not responsible for their privacy practices or content. You should review the privacy policies of any external sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on this page and revise the "Last updated" date.

12. Contact Information